Operations that scale—without chaos
Unify requests, approvals, assets, logistics, accommodation, facilities, and incident cases. Standardize workflows, automate handoffs, and keep every operation auditable.
Why Operations teams choose Pulsawork
- Unified service catalog for requests: assets, accommodation, transport, facilities
- Automated multi‑step approvals and SLAs with reminders and escalations
- Case management for incidents with root‑cause tracking and audits
- Asset lifecycle, reservations, and handover history
- Task queues with ownership, due dates, and workload visibility
- Dashboards for service levels, throughput, and bottlenecks
- Templates standardize recurring processes across sites and teams
If you don’t use Pulsawork
- Requests scattered across email, chat, and spreadsheets
- Approval delays and handoff gaps extend cycle times
- No single view of who owns what or current status
- Missing asset custody and incident history complicate audits
- Workload piles on a few people, causing burnout and errors
- Hard to enforce SOPs; outcomes vary between teams and locations
With Pulsawork vs. Without Pulsawork
With Pulsawork
- Standardized request types with SLA tracking and ownership
- Automated multi‑step workflows with reminders and escalations
- Asset custody, reservations, and digital handovers
- Incident cases with templates, timelines, and root‑cause analysis
- Team dashboards: throughput, backlog, and aging
Without Pulsawork
- Ad‑hoc requests; no standardized intake or prioritization
- Manual follow‑ups; tasks slip through the cracks
- No asset trail; handovers and reservations undocumented
- Incidents handled in chat—no root‑cause tracking
- Zero visibility into workload and service performance
Service Management
Request types, SLAs, approvals, task queues, and escalations.
Assets & Logistics
Reservations, custody, handovers, accommodation, transport, and inventory.
Incident & Case
Case templates, timelines, communications, root‑cause, and audits.
See Pulsawork in action
Get a guided tour tailored to your operations priorities and workflows.