Security and Trust
Enterprise‑grade protection, EU hosting, and verified compliance to keep your data safe.
Available and secure
You can rely on high availability and rigorous security practices. Our platform is hosted in the EU and continuously monitored to protect your business data.
Hosting and data protection
We host data in secured data centers from world-class providers with highest security standards in the European Union.
EU data residency
All data is stored and processed exclusively within the European Union.
World-class infrastructure
Secured data centers from world-class providers with highest security standards.
Data protection practices
GDPR‑aligned processing, data minimization, role‑based access, and audit logs.
Encryption
Encryption in transit (TLS) and encryption at rest with industry-standard algorithms.
Backups & recovery
Regular backups and disaster‑recovery procedures according to environment and region.
Monitoring & alerting
24/7 monitoring and alerting across critical platform components.
Reliable, scalable data infrastructure
Our cloud architecture emphasizes availability, continuity, and security. Encrypted data at‑rest and in‑transit, isolated environments, backups, and disaster recovery ensure resilience as you scale.
Advanced access controls
Modern identity and access management ensure only the right people access the right data.
Authentication
Secure login with multi-factor authentication and session management.
RBAC & permissions
Granular role‑based access with least‑privilege defaults and audit history.
Device & session security
Session controls, device hygiene expectations, and continuous monitoring.
Why teams trust PULSAWORK
Primary host
Data residency
Uptime target
Monitoring
Compliance and legal documentation
Find detailed policies, terms, data processing, sub‑processors and more in our Legal Hub.
Legal Hub
Access the latest agreements, data processing terms, and security policies.
Security inquiries
Our team is happy to assist with questionnaires and security assessments.
Status & updates
Ask about uptime, changes, or planned improvements relevant to your evaluation.
Partner standards and disclaimer
Information about our partner's OTC cloud certifications and our security commitment.
OTC Cloud Certifications & Standards (T‑Systems)
The OTC cloud from our partner T‑Systems International GmbH meets the highest security standards:
- ISO 27001 / ISO 22301 / ISO 9001 / ISO 27017 / ISO 20000-1 / ISO 14001 / ISO 27018 / ISO 27701
- SOC 1 Type 1, SOC 2 Type 3, SOC 3
- StGB §203: Professional secrecy carriers
- SGB §35: Social data; GxP compliance for pharma regulatory requirements
- TISAX (VDA) — automotive industry applications
- Conditions for BaFin, ECB, EIOPA supervised entities in financial sector
- EU Cloud Code of Conduct, Trusted Cloud
Disclaimer
Our partners hold the highest security standards and we take great care to ensure that all user data is stored in accordance with the latest security standards. We use the highest quality cloud infrastructure available from our partners, which guarantees data leak resistance and exceptional service availability. For the most accurate and legally binding information, please refer to our Terms and the Legal Hub.